If you receive the above error "Exception from HRESULT: 0x8004010F" error when sending/receiving email in Act4Outlook, your Outlook profile may be corrupt and need to be re-created. Please see the following article by Microsoft which covers this error in more detail: https://support.microsoft.com/en-ca/help/2659085/error-0x8004010f-when-you-try-to-send-or-receive-email-in-outlook-2010